Terms of service
Welcome to Manifestnation. Based in Rotorua, New Zealand, we offer spiritual readings, crystals, jewellery, tumblers, Balms and gift sets. Please review our service terms, booking guidelines, shipping information, and product policies below before placing an order or reserving a session.
Spiritual readings and booking policy
All psychic, tarot, numerology, intuitive, and grief readings offered by Manifestnation are intended for spiritual guidance, personal reflection, and entertainment purposes only. Readings reflect intuitive impressions and are never a substitute for certified medical, mental health, legal, or financial advice. Mediumship and grief sessions are offered with deep respect; however, communication with loved ones cannot be guaranteed.
Sessions must be booked in advance and are confirmed upon receipt of payment. If you need to cancel or reschedule, please provide at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice may not qualify for a refund or complimentary rescheduling, subject to New Zealand consumer law.
Shipping and dispatch across New Zealand
Orders for physical items—such as crystals, necklaces, bracelets, tumblers, and self-care sets—are typically processed and dispatched within 3 to 5 business days following payment confirmation. Business days exclude weekends and New Zealand public holidays.
We ship nationwide across New Zealand using tracked delivery services wherever available. Once your parcel has been collected by the courier, tracking information will be provided so you can follow its delivery. Please ensure your shipping address is accurate during checkout to avoid delivery disruptions.
Physical goods, refunds, and damaged items
Please choose your crystals, accessories, and gift items carefully. We do not automatically accept returns or offer refunds for change of mind once an order has been prepared or dispatched. Discretionary exchanges may be considered on a case-by-case basis upon contacting us.
If your package arrives damaged in transit or an item is faulty or incorrect, please reach out to us promptly with photos of the packaging and goods. We will work with you to arrange a suitable replacement, store credit, or refund in accordance with the Consumer Guarantees Act of New Zealand.